Shipping & Return Policy
Terms and Conditions of Use
By visiting Dart-dist.com you agree to the following terms and conditions. These terms may be changed or updated without notice and we do not guarantee that information is accurate, complete or current; which includes pricing, availability or description of products.
Shipping Rates
Worldwide shipping available. All international and domestic shipment pricing is based upon weight. International shipments may be subject to duties and taxes. International customers from select countries have the option to prepay duties and taxes at checkout. If you do not choose to prepay these duties and taxes or you do not have the option at checkout, you will likely be subject to pay upon importing into your country which is out of control.
*We do not guarantee the delivery of your order by the estimated time of arrival, nor will we cancel your order or offer refunds for wait times. Upon purchasing you are consenting to waiting if there are delays with your order.
Order Processing
Please allow 4-7 days to process pre-made orders. Shipping time frames may vary for preorder products (excluding major holidays, and weekends, Monday - Friday ). Once your order is shipped you will receive a tracking number via email. Please allow 2-5 business days to arrive once shipped for domestic orders and an additional 10-15 days for international orders.*
Dart Dist and its partners are not responsible for any lost, stolen, or damaged shipments and the buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.
If your package is marked as delivered but you have not received it, please open an investigation with the carrier. We will not replace any packages. If you have any questions regarding your order email: dartdistservices@gmail.com
Return / Exchange Policy
All sales are final. No refunds or exchanges. If you were sent the wrong item or if the product is defective, please contact us via email within 7 days of receiving your order.
Copyright
This website is the sole property of Dart Double Knee LLC. All text, images, graphics, audio, software, and other content on this website are the exclusive property of Dart Double Knee LLC and are protected by copyright laws. Any reproduction, transmission, adaptation, distribution, performance, or display of the content of this website without the express written consent is strictly prohibited.